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Use & Care

USE & CARE


Containers:

Wash before use.

Washing instructions:

Top rack dishwasher safe. Do not use abrasive cleaners or scrubbers. Silicone seal can removed for cleaning if necessary. Do not use a sharp object to remove.

Microwave use: Unlock all four latches and loosen lid before use in microwave. The container base and lid are for reheating purposes only. Do not use lid or base in oven, under browning elements or on stove top. Avoid overheating food high in oil, fat, sugar or Tomato content to prevent permanent stains, pitting or other dangers associated with high temperature. Do not overheat empty container in microwave for a long period of time. 

Lid:

Do not carry the container by holding it by its lid. It could fall off.

Prior to microwave use, we suggest flipping the lid upside down as the silicone seal is likely to be suctioned in if placed upright on top of the container.

Freezer use:

Freezing the food could cause expansion in the volume and could cause damage.

Please avoid storing frozen contents such as porridge, soup stock, milk, juice & sauces.

Do not pack rice in the container to keep them in the freezer. (Keep some space between the food and the wall of the container when storing.)

Cooler Bags:

Washing Instructions: Use damp cloth to clean. DO NOT use in washer or dryer. Do not dry clean or iron. Do not place near or on stove-top or any high-temperature areas. Avoid sharp objects

Glassware:

Make sure there are no defects on the glass before use.

They are very durable however, they need to be taken care of. The glass can crack or break on impact.

Do not use abrasive cleaners or scrubbers, wash the glass in lukewarm water with a towel or soft mat.

Do not twist or attempt to break the edge of container.

Do not hit or scrub using spoon or any other hard material

Warn children of the possible danger with usage.

Do not nest the container. It could cause damage to the glass. Please keep the lid on when storing.

Oven(Glass products ONLY):

Do not overheat empty container in microwave or oven for a long period of time. Glass could get very hot.

When using in oven, remove lid.

Do not place frozen dishes directly in a hot oven.

Do not clean the container on wet towels or place on wet surface when the glass is heated. Sudden change in temperate could damage the glass.

Do not put in direct contact with a flame. It will cause damage and injury.

Place use oven/kitchen mitt when removing the glass container from the oven or microwave.

The surface of the glass container can be very hot.


Please Note: Our warranty policy and Terms & Conditions are subject to change without notice. Please visit our website for the most up to date warranty policy and Terms & Conditions information.


IF YOU HAVE ANY QUESTIONS OR CONCERNS, YOU CAN CONTACT US AT CS@LOCKNLOCK-USA.COM OR BY TELEPHONE AT 1-877-457-8845


PLEASE NOTE: OUR RETURN POLICY AND TERMS & CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT OUR WEBSITE FOR THE MOST UP TO DATE RETURN POLICY AND TERMS & CONDITIONS INFORMATION.